Terms of service

 

Terms of Service for PokéStop Shop

Effective Date: July 9, 2025

Welcome to PokéStop Shop! These Terms of Service ("Terms") govern your use of our website, services, and the purchase of Pokémon card products (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

  1. Eligibility To use our Services, you must be at least 18 years old or have the permission of a parent or guardian. By using our Services, you represent and warrant that you meet this requirement.

  2. Account Registration You may need to create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  3. Orders and Payments By placing an order, you agree to provide accurate, current, and complete information. All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion.

Prices are listed in GBP and include VAT where applicable. We accept payment through secure methods provided during checkout. If we are unable to cancel your order before it is shipped, you may request a return or refund under our Refund Policy (https://www.pokestopshop.co.uk/pages/refund-policy).

  1. Product Information We strive to display accurate product information. However, we do not warrant that product descriptions or other content are accurate, complete, or error-free. If a product is not as described, your sole remedy is to return it in unused condition.

  2. Pricing and Availability Prices and availability are subject to change without notice. We reserve the right to correct pricing errors and to cancel orders arising from such errors.

  3. Intellectual Property All content on our Services, including images, text, graphics, logos, and product designs, is the property of PokéStop Shop or our licensors and is protected by intellectual property laws. You may not use our content without our prior written permission.

  4. Shipping and Delivery We offer domestic and international shipping. Shipping costs and delivery times vary by location and are provided at checkout. We are not responsible for delays caused by customs or carriers. Risk of loss and title pass to you upon delivery to the carrier.

  5. Returns and Refunds Please refer to our Refund Policy (https://www.pokestopshop.co.uk/pages/refund-policy) for information on returns and refunds.

  6. Third-Party Services Our Services are hosted by Shopify Inc., which provides the e-commerce platform. Your use of Shopify’s services is subject to their terms and policies.

  7. Privacy Your privacy is important to us. Please review our Privacy Policy (https://www.pokestopshop.co.uk/pages/privacy-policy) to understand how we collect, use, and disclose your personal information.

  8. Feedback We welcome your feedback, comments, and suggestions for improvements to the Services ("Feedback").

By submitting Feedback to us, you agree that we may use, store, and analyze it for internal business purposes. We will not publish, reproduce, or use your Feedback—including any reviews, images, or submitted content—for commercial or marketing purposes without your prior written consent.

You retain all rights in any content or materials you submit unless otherwise agreed in writing.

  1. Disclaimer of Warranties Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Services will be uninterrupted, error-free, or secure.

  2. Prohibited Uses You may not use our Services: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any regulations, rules, laws, or ordinances; (d) to infringe upon our intellectual property rights or the rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or malicious code; (h) to collect or track personal information of others; (i) to spam, phish, or engage in other deceptive practices; (j) to attempt to gain unauthorized access to our systems or interfere with the proper functioning of our Services; (k) to violate or bypass any security or access control measures we implement.

  3. Termination We may suspend or terminate your access to our Services at any time, without notice or liability, for any reason, including if you violate these Terms.

  4. Indemnification You agree to indemnify and hold harmless PokéStop Shop and our affiliates, partners, and service providers from any claims, liabilities, damages, losses, or expenses arising from your use of the Services or violation of these Terms.

  5. Limitation of Liability To the fullest extent permitted by law, PokéStop Shop shall not be liable for any indirect, incidental, punitive, or consequential damages arising out of or related to your use of the Services. This includes, but is not limited to, loss of profits, data, or goodwill.

  6. Governing Law These Terms are governed by and construed in accordance with the laws of England and Wales. You agree that any disputes related to these Terms or your use of our Services will be subject to the exclusive jurisdiction of the courts of England and Wales.

  7. Modifications to Terms We may update or modify these Terms from time to time to comply with legal requirements or reflect changes to our business practices.

If we make material changes, we will notify you by updating the date at the top of this page and, where appropriate, by other means. Your continued use of our Services after any changes constitutes your acceptance of the new Terms.

If you do not agree to the updated Terms, you must stop using our Services.

  1. Contact Information For any questions about these Terms, please contact us at support@pokestopshop.co.uk